PLEASE NOTE: All of our items are going to be hand-made in our factory in KYOTO, JAPAN, and shipped directly to you from there. If the items are in stock, the orders are generally shipped within 3 business day (M-F) after they are confirmed. Also, please consider about time differences. (Japan time is 16 hours or 17 hours during daylight saving time ahead of Pacific Standard Time Zone.)
If the items are back-ordered, each item needs to be hand-printed or hand-written after the orders are placed. So please allow us 7-14 days for the items to be ready for delivery. When your order ships, you will receive a confirmation email with details.
We are not responsible for packages that are lost or damaged in transit. Please double check your billing and shipping address when placing an order as we are unable to reroute packages. Orders ship via JAPAN POST and arrive in 10-14 days after being shipped. Please note that we cannot guarantee delivery dates.
The customer is responsible for any additional duties and taxes that may apply based on the country's laws and regulations.